Order support
Questions about an existing order, payment, delivery or account.
Include your order number
Contact PepX Scientific
How can we help?
Contact our team for assistance with products, orders, documentation or general research enquiries.
UK
Based support
COA
Document assistance
Order
Customer support
Send an enquiry
Tell us how we can assist.
Complete the contact form with the relevant product, order or batch details.
Email enquiries
Use the form for product, order and document support.
Response information
Response times may vary during weekends and public holidays.
Secure information
Do not include payment card information in your message.
Contact form
Send your enquiry securely
Before contacting us
Information that helps us help you.
Providing the correct reference information can help reduce unnecessary delays.
01
Order number
For delivery, payment or account enquiries.
02
Product name
For catalogue or availability questions.
03
Batch reference
For document and COA enquiries.
04
Clear description
Explain the assistance you require.
Research enquiries only
PepX Scientific products are intended for laboratory and research purposes only. Our support team cannot provide medical, diagnostic or human-use guidance.
Explore PepX Scientific
Looking for product information?
Browse the catalogue or review the PepX quality system before submitting an enquiry.